Events and festivals

A festival the neighbours know about before the first sound check

For events and festivals, HelloStreet lets you inform every address around the site before the event, receive reports during the event in one inbox, answer them quickly, and show the municipality afterwards what you heard and what you will change next year.

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Residents and a steward at the entrance of a festival in a city park, at dusk.
Park festival: the neighbour line stays open until an hour after closing.

The situation

Three days of music in a park, and the same complaints as last year

A festival takes place in a city park for three days. It is popular, the municipality supports it, and every year the same streets complain: noise after midnight, parked cars in driveways, people on their way home through the gardens.

During the event, reports come in through the police, the municipality, social media and the organiser’s email. Afterwards nobody knows exactly what happened where.

For the next permit, the municipality asks what the organiser did with last year’s complaints. The answer is in a few people’s heads and inboxes.

What neighbours ask

  • Until what time will there be music?
  • Can I still reach my house by car, and do I need a pass?
  • Who do I contact during the festival if something is wrong?
  • What did you change since last year?

A typical project, step by step

From last year’s evaluation to the thank-you after the last day

This is how a recurring event usually unfolds, and how HelloStreet helps before, during and after each edition.

  1. Step 1: Evaluation

    Start with last year’s complaints

    Every year the same streets complain. What exactly happened is scattered across mailboxes.

    Last year a bass was thumping until three in the morning.
    What you hear in the neighbourhood
    With HelloStreet

    The log of the previous edition shows which streets reported what, and when. That is your starting point.

  2. Step 2: Permit

    Show what you did with the complaints

    For the new permit, the council asks what happened with last year’s complaints.

    Will it be this loud again this year?
    What you hear in the neighbourhood
    With HelloStreet

    A short report: what you heard, what you are changing (a different stage layout, an earlier finish on Sunday) and what you promise.

  3. Step 3: Announcement

    Every neighbour knows before the first soundcheck

    Three weeks before the festival: set-up, closures and parking restrictions.

    Can I still drive home that weekend?
    What you hear in the neighbourhood
    With HelloStreet

    A letter for every address in the zone, with the closures and one number that works during the festival. The project page stays up to date. A press release for local media repeats the closures and the number.

  4. Step 4: Festival

    Reports live, on the map

    Three days, thousands of visitors. Reports come in via the police, the council, social media and the neighbours’ line.

    There’s a car in front of my driveway and I need to leave.
    What you hear in the neighbourhood
    With HelloStreet

    Every report lands in one inbox, with a place on the map. The team sees where things go wrong and can send someone quickly.

  5. Step 5: Afterwards

    A thank-you, and an honest account

    The field is cleared. The neighbours put up with a lot for three days.

    Who repairs the grass by the playground?
    What you hear in the neighbourhood
    With HelloStreet

    An update for all followers about what went well and what didn’t, and the commitments for next year.

Example

Park festival: three days of music in the city park

Hoeveld (a fictional town) · 800 m zone · 1,900 addresses

A festival with three stages brings visitors to the city park for three days. Last year, most complaints came from two streets on the side of the main stage.

  1. Four weeks beforeA letter to every address with the times, the traffic plan, the residents’ passes and the number of the neighbour line.
  2. DuringReports about noise and parking arrive in one inbox, with street and time. Two reports of badly parked cars go straight to the stewards.
  3. The week afterReport for the municipality: 46 reports, per street and per hour, with what was done.
  4. Next editionCommitment: the main stage turns a quarter away from the residential streets, and the neighbour line stays open until an hour after closing.

For the next permit application, there is an overview of what came in last year and what changed.

Illustrative example. The place, people and figures are fictional.

Questions and answers

Does it work for a short event of a few days?

Yes. You prepare the letters and the project page in advance; during the event, everything comes in one inbox. The record stays for the next edition.

Can we reuse the setup for next year?

Yes. The zone, the groups and last year’s questions are kept, so the next edition starts from what you learned.

Can we use it for several editions?

Yes. Each edition is a project, and the next one starts with the log of the previous one: which streets reported what, and what you promised.

How quickly do we see a report during the event?

Reports arrive in the inbox straight away, with a place on the map. The team sees where things go wrong and can send someone.

Can the police or the council see the overview?

You can share a read-only link to the overview of reports and what happened with them, without personal data. Useful for the evaluation and the next permit.

What does an event cost?

That depends on the duration and the zone. Book a demo and we look at your event together.

Talk to us about your project

Book a demo to see HelloStreet with a project from your sector, or start with a free neighbourhood scan.

Book a demoRequest a free neighbourhood scan

Early accessWe are starting with a small group of organisations. Book a demo to request a place.

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